Social Responsibility
Occupational Safety & Health
Our Approach
At QL, the safety, health and well-being of our employees, contractors and business associates are more than a priority, it is a core value embedded in every aspect of our operations. Over the past year, our management and leaders have continued our commitment to fostering a culture of safety and health, implementing robust policies, and striving for continuous improvement in our practices. By fostering a safe, healthy, and conducive work environment, we aim to prevent occupational injuries and illnesses, ultimately enhancing efficiency and productivity. Through consistent performance analysis, taking proactive actions, engaging leaders and employees, our aim is not only to comply with legal requirements but to exceed industry standards and set a benchmark for excellence in workplace safety and health.
Our Target
Zero fatality
FY2025 Performance
Zero fatalities
Our Occupational Safety and Health Management, Governance and Accountability Structure
Our Occupational Safety and Health (OSH) management, governance and accountability structure is designed to ensure the agreed standards of safety and health are implemented and practiced across all levels of our organisation. The structure outlines clear roles and responsibilities, facilitating effective communication and coordination among management, employees, and OSH committees. It supports proactive identification and mitigation of risks, ensuring compliance with regulatory requirements, and fosters a culture of continuous improvement. By integrating OSH into our core business processes, we demonstrate our unwavering commitment to protecting our workforce and promoting a safe and healthy work environment across all our businesses.
FY2025 Highlights
-
ISO 45001:2018 certification
has been attained by 17.6% of QL business units, with Boilermech Sdn. Bhd. being the most recent to receive certification
-
4,250 employees were trained on health and safety standards
within the reporting year
-
Implemented a group-wide safety campaign
over a three-week period
-
Hazard and Risk Register
is established
-
Zero fatalities
and achieved a 25.4% improvement in LTIFR safety performance compared to the previous financial year
Our Performance
Occupational Safety and Health
| Indicator | Unit of Measurement | FY2023 | FY2024 | FY2025 |
| Fatality | Case | 1 | 1 | 0 |
| Lost Time Injury | Case | * 88 | * 120 | 98 |
| Non-Lost Time Injury | Case | 115 | 258 | 250 |
| Occupational Illness, Poisoning & Diseases | Case | 0 | 2 | 2 |
| Near-Miss/ Significant Safety Occurrence | Case | 26 | 36 | 239 |
| Non-Compliance (NC) | Case | 7 | 1 | 4 |
| Total Number of Cases | Case | * 237 | * 418 | 593 |
| Lost Time Injury Frequency Rate | Per million hours | 3.37 | 4.09 | 3.14 |
| Number of Employees Trained on Health & Safety Standards | Number | 2,241 | 3,480 | 4,250 |
Note:
* indicate reinstated data from Integrated Annual Report 2024
* indicate reinstated data from Integrated Annual Report 2024
View Our Occupational Safety & Health Section in the Integrated Annual Report
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Caring for the Community
Creating Positive Change and Building Stronger Communities and Environment In FY2025, QL allocated RM1,515,780 to community initiatives, positively impacting around