QL Website Terms & Conditions

GENERAL
1. Thank you for visiting QL Website supplied by QL Resource Berhad (“QL”). This website is governed by the following terms and conditions and any other policies, FAQs, guidelines pertaining to the QL Website as may be in place from time to time (“Terms and Conditions”). We refer the individual accessing or using the QL Website, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable as “You”.
2. Please read these Terms and Conditions carefully. Any use of this website, you are deemed to have read, understood, accepted and agree to be bound by each term and condition as contained in these Terms and Conditions. The Terms and Conditions stated herein constitute a legal agreement between you and QL.
3. QL reserves the right to, at its sole and absolute discretion from time to time without prior notification, amend, modify, update, change and / or terminate the QL Website and / or all or any portion of the Terms and Conditions (“Amendments”, and “Amended” shall be construed accordingly); and any Amendments will be effective immediately upon posting of the same on the QL Website at ql.com.my (“Website”). Each Amended version of the Terms and Conditions shall apply and supersede all previous versions including the hardcopy version (if any). In the event of any inconsistency between these Terms and Conditions and any other material in any medium containing information on the QL Website, these Terms and Conditions (as Amended) shall prevail.
4. By any use of the website, you agree that it is your responsibility to keep yourself updated with the Terms and Conditions (as Amended). Any use of the website after any Amendments to the Terms and Conditions shall constitute consent, acceptance and affirmative agreement by the web visitor to the Terms and Conditions as they exist from time to time, including, without limitation, the Amended Terms and Conditions. QL shall not be held liable for any loss, damage or expense accrued (regardless of whether QL receives prior notice or advice of the possibility of damage) as a result from any Amendments to the QL Website or these Terms and Conditions.
5. If you do not agree to or fall within the Terms and Conditions and wish to discontinue using the QL Website, please do not continue using the website.
PRIVACY POLICY
1. We at QL value and understand the importance of your privacy. By visiting and/or performing QL Website, you hereby giving your consent to the collection, usage and processing of your personal information as described in our privacy policy at ql.com.my (“Privacy Policy”).
2. For more details on our personal data handling practices, kindly refer to our Privacy Policy.
WEBSITE DOWN OR FAILURE
1. QL shall not be liable for any loss or damage in the event of website down, unavailability or non-performance of the QL Website as a result of the following:
  1. QL Website is down for maintenance;
  2. QL Website fails due to circumstances beyond its reasonable control, including typhoon, earthquake, tsunami, flooding, electrical power failure, war, acts of terrorism and any other force majeure events; and
  3. QL Website is interrupted or delayed for reasons such as hacker attacks, technical adjustment or system breakdown on the part of upgrade, technical difficulties, etc to the website.
2. QL reserves the right to terminate the QL Website at any time due to unforeseen circumstances, applicable laws and regulations and shall not be liable for any loss or damage.
DISCLAIMER
1. QL MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE AS TO THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, ACCURACY, QUALITY OR COMPLETENESS OF THE QL WEBSITE. YOU ACKNOWLEDGE AND AGREE THAT ANY RISK ARISING OUT OF YOUR USE OF THE QL WEBSITE AND THIRD PARTY SERVICES (IF ANY), REMAIN AT ALL TIMES SOLELY AND ABSOLUTELY WITH YOU AND YOU SHALL HAVE NO RECOURSE WHATSOEVER TO QL.
2. QL DOES NOT REPRESENT OR WARRANT THAT:
  1. THE QL WEBSITE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS;
  2. THE USE OF QL WEBSITE WILL BE SECURE, TIMELY, UNINTERRUPTED OR ERROR-FREE OR OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, SOFTWARE, SYSTEM OR DATA;
  3. THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIALS PURCHASED OR OBTAINED BY YOU THROUGH THE QL WEBSITE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS;
  4. ANY STORED DATA WILL BE ACCURATE OR RELIABLE;
  5. ERRORS OR DEFECTS IN THE QL WEBSITE WILL BE CORRECTED; AND
  6. THE SERVER(S) THAT MAKE THE QL WEBSITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS,
  THE QL WEBSITE IS PROVIDED TO YOU STRICTLY ON AN “AS IS” BASIS. ALL CONDITIONS, REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD-PARTY RIGHTS, ARE HEREBY EXCLUDED AND DISCLAIMED TO THE HIGHEST AND MAXIMUM EXTENT.
INDEMNITY
1. By agreeing to the Terms and Conditions upon use of the QL Website, you agree to assume full responsibility and liability for all loss or damage suffered by yourself, QL , its franchisor, and each such entities’ parent companies, subsidiaries, affiliates, related companies and their respective directors, employees, agents and representatives or any third party as a result of any breach of these Terms and Conditions and you further agree that you shall defend, indemnify in full and hold QL, its subsidiaries, affiliates, related companies and their respective directors, employees, agents and representatives harmless from and against any and all losses, damages, rights, claims or cause of action of any kind arising, in whole or in part, directly or indirectly, as a result of or in connection with your:
  1. use or misuse of the QL Website, including any fraud or misrepresentation of the information supplied;
  2. violation or breach of any of these Terms and Conditions or any applicable law whether or not referenced herein;
  3. violation of any rights of any third party;
INTERNET DELAYS
1. The QL Website may be subjected to limitations, delays, and other problems inherent in the use of the internet and electronic communications including the mobile or electronic device you used being faulty, not connected, out of range, switched off or not functioning. QL shall not be held responsible for any failure of website usage related failures, damages or losses resulting from such problems.
LIMITATION OF LIABILITIES
1. QL is responsible only for obligations expressly stated in these Terms and Conditions.
2. No advice or information, whether oral or written, obtained by you from QL or its staff, or through the QL Website shall create any warranty not expressly stated by QL in these Terms and Conditions.
3. To the fullest extent permitted by law, QL shall in no event be liable for any losses, damages, rights, claims or cause of action of any kind incurred, suffered, sustained by you arising from or in connection with your use of the QL Website, including but not limited to:
  1. any acts, omissions, negligence or wilful default on the part of QL, its franchisor, and each such entities’ parent companies, subsidiaries, affiliates, related companies and their respective directors, employees, agents and representatives or any third party;
  2. any loss of data and records relating to the QL Website;
  3. any loss of value or benefit that may arise as a result of any changes made to the QL Website;
  4. any losses or damages (whether direct, consequential, indirect or incidental) to your mobile or electronic device or any applications stored therein as a result of installation or use of the QL Website.
4. QL shall not be liable for any losses, damages, rights, claims or cause of action, including but not limited to any damage or loss to property owned by or in your possession, injury which you may suffer, or any indirect, punitive, special or incidental damages associated or arising from these Terms and Conditions, arising from your use of QL Website, whether in breach of these Terms and Conditions (including breach of warranty), tort or of whatever causes, even if QL has been advised of the possibility of such damages. QL disclaims any responsibility for the aforementioned damages notwithstanding any claim that a sole or exclusive remedy provided in these Terms and Conditions may or does fail of its essential purpose.
INTELLECTUAL PROPERTY RIGHTS
1. QL, its franchisor and licensor(s) and related parties, where relevant and applicable shall at all times own all rights, title and interest (whether legal or beneficial), including all related intellectual property rights (including without limitation to trademark, patent, copyright, trade secret) in and to the QL Website (including its respective components, processes and design in its entirety) and any changes, modifications, improvements and enhancements to any aspect of the QL Website, whether or not pursuant to any suggestions, ideas, requests, feedback, recommendations or any other information provided by you or any other party relating to the QL Website. These Terms and Conditions do not and does not purport to convey, transfer, assign, novate to you any rights of ownership in or related to the QL Website or any intellectual property rights owned by QL.
2. QL’s name, logo and QL Website (including but not limited to any published content, documents, information, images, graphics, logos, texts and other materials) and any product names associated with the QL are trademarks and the property of QL, its franchisor and licensor(s), related parties or third parties, and no right or license is granted to you to use the same.
3. You are allowed to browse through the contents in the Website; however, reproduction is prohibited under the following circumstances (but not limited to):
  1. All copyrights and other proprietary notices are removed and not visible.
  2. Information are modified without prior written consent of QL.
  3. Information are included in any publications, work, and / or any form of commercial use.
4. Any such unauthorised reproduction, dissemination, distribution, publication, copying or modification of any of the contents in the QL Website will lead to a breach of these Terms and Conditions in which legal action may be taken.
5. The QL Website may contain content from third parties and QL does not endorse any applications or sites on the internet that are linked through the QL Website, and in no event, shall be held responsible and liable for the legitimacy, accuracy, reliability and quality of these content and it is your obligation to take all precautions in all actions and interactions with such third party, conduct independent verification and comply with the third party’s terms of use.
NOTICE
1. QL may give notice by means of a general notice on the QL Website and electronic mail to your email address in records of QL or by registered mail to your address in the records of QL. Such notice shall be deemed to have been given:
  1. immediately upon posting on the Website;
  2. upon the expiration of forty-eight (48) hours after mailing or posting (if sent by registered mail); or
  3. upon the expiration of one (1) hour after sending (if sent by email).
LAW AND JURISDICTION
1. These Terms and Conditions are governed by and are to be construed in accordance with the laws of Malaysia and you hereby agree to submit to the exclusive jurisdiction of the Malaysian Courts for any legal action in relation to these Terms and Conditions.
2. In the event that any of these Terms and Conditions is or becomes invalid, illegal or unenforceable in any respect, the legality, validity and enforceability of the remaining provisions of this Terms and Conditions shall not be affected or impaired thereby.
NO WAIVER
1. Any failure or delay of QL to enforce any right or provision in these Terms and Conditions shall not constitute a waiver of such right or provision unless acknowledged and agreed to by QL in writing.
CONTACT DETAILS
1. If you have further inquiries or concerns regarding the Terms & Conditions, please contact us via the following email enquiries@ql.com.my .