Social Responsibility

Labour Standards

Our Approach

At QL, we strongly believe and are committed to upholding human rights and fair labour standards, ensuring compliance with all applicable legal requirements and fostering respect for human rights across all operations. These standards extend to employees and third-party workers. Our human rights and fair labour practices are aligned to internationally recognised frameworks, including the Universal Declaration of Human Rights, the International Labour Organisation’s Declaration on Fundamental Rights at Work and the United Nations Guiding Principles on Business and Human Rights. Through these measures, we strive to maintain a fair, safe and ethical workplace.

Our Target

Zero substantiated complaints concerning human rights violations

FY2025 Performance

Zero substantiated complaints concerning human rights and fair labour received through whistleblower channel

FY2025 Highlights

  • 5 business sites

    underwent internal audits on human rights and fair labour practices

  • Fully compliance with the Employment (Amendment) Act 2022 (“the Amendment Act”)

    for all business units in Peninsular Malaysia

  • Upholding of “Zero Recruitment Fee” in hiring

    of all our migrant workers

  • 4,785 employees

    attended the Human Rights and Labour Standards Policy Briefing

  • 70 managers completed external training

    on workplace bullying and harassment

  • Zero reports

    of human rights or fair labour violations were received

Labour Standards
Indicator Unit of Measurement FY2023 FY2024 FY2025
Workplace Grievance and Harassment Handling
Number of Substantiated Complaints Concerning Human Rights Violations Case 0 0 0
Number of Substantiated Complaints Concerning Harassment Case 2 2 7

100%

compliance with the minimum wage announcement by the Malaysian government effective 1st May 2022.

myGAP
View Our Labour Standards Section in the Integrated Annual Report

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Acknowledgement of Whistleblowing Report

Dear Whistleblower,

Thank you for lodging your whistleblowing report with us.

To enable us to proceed with a complete evaluation of the matter, we kindly request that you complete the Whistleblowing Report Form, if you have not already done so.

You may access the form here:
Download Form

Kindly provide all relevant details and supporting information to assist with our review.

We wish to assure you that your submission will be reviewed impartially, and all disclosures will be treated confidentially in accordance with our Whistleblower Policy.

Regards
QL Resources Berhad