Social Responsibility
Labour Standards
Our Approach
QL remains steadfast in our commitment to being acknowledged as an employer that prioritises good human rights and fair labour standards practices. We recognise the significant responsibility our organisation holds in ensuring human rights and fair labour practices across all our business operations. Compliance with all relevant legal requirements concerning human rights and fair labour practices is paramount to us. Our dedication extends to upholding the rights of our employees and third-party workers by aligning our human rights and labour practices with international good practices, which include the principles outlined in the UN Guiding Principles on Business and Human Rights.
Our Target
Zero substantiated complaints concerning human rights violations
FY2024 Performance
Zero substantiated complaints concerning human rights and fair labour received through whistleblower channel
FY2024 Highlights
-
Internal human rights
due diligence audits carried out for 4 business sites
-
Fully compliance with the Employment (Amendment) Act 2022 (“the Amendment Act”)
for all business units in Peninsular Malaysia
-
Upholding of “Zero Recruitment Fee” in hiring
of all our migrant workers
-
1,791 employees
attended the Human Rights and Labour Standards Policy Briefing
-
Revised and enhanced Human Rights and Labour Standards Policy
with 289 employees trained on the revised policy
-
35 people managers
attended the workplace bullying and harassment training
-
Zero reports received
on human rights and fair labour violations
FY2022 | FY2023 | FY2024 | ||
Fair Labour Practices | ||||
Workplace Grievance and Harassment Handling | ||||
Number of Substantiated Complaints Concerning Human Rights Violations | Case | 0 | 0 | 0 |
Number of Substantiated Complaints Concerning Harassment | Case | 2 | 2 | 2 |
100%
compliance with the minimum wage announcement by the Malaysian government effective 1st May 2022.
View Our Labour Standards Section in the Integrated Annual Report
Explore More Social Impact Stories
Caring for the Community
Making a Difference in the Lives of Our Communities and the Environment During the reporting year 2024, QL allocated RM939,546