Social Responsibility

Labour Standards

Why It Matters

Labour standards are critical to managing salient human rights risks across QL’s operations and value chain, including forced labour, unfair working conditions and unequal treatment. Robust human rights due diligence and risk prioritisation strengthen regulatory compliance, safeguard workforce wellbeing and mitigate operational, legal and reputational risks.

They also support responsible and ethical business conduct, reinforcing stakeholder trust and enabling sustainable value creation in line with evolving ESG expectations.

Our Approach

QL is committed to respecting human rights and upholding fair labour practices across our operations and value chain. Our approach is anchored in clear policies, robust governance, targeted due diligence and accessible grievance mechanisms to prevent, identify and remediate labour rights risks in a timely and responsible manner.

As stipulated in our Human Rights and Labour Standards Policy, our commitments are aligned with internationally recognised human rights and labour standards principles, including the Universal Declaration of Human Rights, the International Labour Organization’s Declaration on Fundamental Principles and Rights at Work and the United Nations Guiding Principles on Business and Human Rights. Through this approach, we aim to provide a fair, safe and ethical workplace while supporting responsible labour practices across our value chain.

Our Target

Zero substantiated complaints concerning human rights violations

FY2026 Performance

Zero substantiated complaints concerning human rights and fair labour received through whistleblower channel

FY2026 Highlights

  • 2 business sites

    assessed through human rights and fair labour due diligence audits

  • Fully compliance with the Employment (Amendment) Act 2022 (“the Amendment Act”)

    for all business units in Peninsular Malaysia

  • Upholding of “Zero Recruitment Fee” in hiring

    of all our migrant workers

  • 2,669 employees

    attended the Human Rights and Labour Standards Policy Briefing

  • 86 managers completed external training

    on workplace bullying and harassment

  • Zero whistleblowing reports

    of human rights or fair labour violations were received

Labour Standards
Indicator Unit of Measurement FY2024 FY2025 FY2026
Workplace Grievance and Harassment Handling
Number of Substantiated Complaints Concerning Human Rights Violations Case 0 0 0
Number of Substantiated Complaints Concerning Harassment Case 2 7 22

100%

compliance with the minimum wage announcement by the Malaysian government effective 1st May 2022.

myGAP
View Our Labour Standards Section in the Integrated Annual Report

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Acknowledgement of Whistleblowing Report

Dear Whistleblower,

Thank you for lodging your whistleblowing report with us.

To enable us to proceed with a complete evaluation of the matter, we kindly request that you complete the Whistleblowing Report Form, if you have not already done so.

You may access the form here:
Download Form

Kindly provide all relevant details and supporting information to assist with our review.

We wish to assure you that your submission will be reviewed impartially, and all disclosures will be treated confidentially in accordance with our Whistleblower Policy.

Regards
QL Resources Berhad