Company Name: QL Kitchen Sdn Bhd
Work Location: Jalan Kawat, Seksyen 15, Shah Alam
Position Title: Executive – Information Technologies (IT)
Snapshot of the role:
To support and enhance the organization’s digital operations by maintaining IT systems, automating processes, and ensuring the reliability of infrastructure, databases, and enterprise applications.You are driven to:
- Process Automation & Digitalization
- Automate and optimize business processes using Robotic Process Automation (RPA) tools
- Develop and maintain RPA workflows
- Collaborate with departments to enhance digital workflows using platforms like Power Automate and SharePoint
- Database Management
- Ensure reliable and efficient operation of Microsoft SQL Server
- Write SQL queries, stored procedures, views, and functions
- Perform database maintenance, performance tuning, and troubleshooting
- ERP System Support
- Provide user support and issue resolution for ERP systems
- Handle ERP data extraction, reporting, and documentation
- Update training materials related to ERP usage
- IT Support & Infrastructure
- Provide technical support for software, hardware, and network issues
- Coordinate system upgrades, patch management, and deployments
- Assist in enterprise application maintenance and configuration
- IT Project & Asset Management
- Assist in IT project planning and implementation (e.g., system upgrades, documentation)
- Maintain project documentation and reports
- Manage IT asset inventory, procurement, tagging, and disposal
- Track software licenses, service contracts, and renewal timelines
What you’ll need to succeed:
- Good communication skills to liaise with vendors, users, and cross-functional teams.
- Ability to manage priorities, multitask, and support in a fast-paced environment.
- Self-motivated with a willingness to learn and grow in technical and ERP domains.
- Good analytic and problem-solving skills
- Strong sense of responsibility and urgency in task delivery
- Experience supporting or maintaining ERP or business applications.
- Exposure to automation of business processes is a plus.
- Willingness to provide after-hours support during deployments or outages.
👉 Ready to grow your career? Apply now! Send in your updated resume with salary details to ensure faster processing time. Only shortlisted candidates will be notified. HR PIC Email: career_qlk@ql.com.my.