We persist in instilling and directing our business activities and relationship to conform to our internal policies, alongside pertinent laws and regulations. With an unwavering commitment to integrity, we ensure the dissemination of our core values and culture to both internal and external stakeholders to manage third-party risks and fortify business resilience.

QL’s business philosophy of “value for all” remains the cornerstone of our efforts to enhance and enrich the lives of our communities. Our choice of both one-time and ongoing flagship programmes is guided by our corporate citizenship and philanthropic guidelines. These selections align with our business strategy, linking our community investments to QL and our respective business pillars.

When executing these programmes, we collaborate with our employees to participate voluntarily, thereby nurturing a culture of giving and community involvement within our workforce.

At QL, our management and leaders are dedicated to fostering a safe and healthy workplace environment. We are devoted to prioritising the continual improvement of our occupational safety and health management, considering it a fundamental aspect of our business culture. Ensuring a safe work culture that safeguards the safety and health of our employees, contractors, and the communities in which we operate, and work is a cornerstone of our commitment to responsible business practices. By ensuring a safe, healthy, and conducive workplace, we aim to prevent injuries and ill-health, which ultimately leads to increased efficiency and productivity.

At QL, we recognise that our employees are the cornerstone of our business growth and success. Our talent management practices revolve around creating and promoting a positive employee experience. We are dedicated to nurturing a workplace culture that prioritises employee well-being, satisfaction, and productivity. Our primary people-centric focus is to attract, develop, and retain a diverse, talented, and empowered workforce. We consistently invest in honing both individual and leadership skills. We strive to enhance employee engagement and foster meaningful interactions, ensuring our employees feel valued and supported.

QL remains steadfast in our commitment to being acknowledged as an employer that prioritises good human rights and fair labour standards practices. We recognise the significant responsibility our organisation holds in ensuring human rights and fair labour practices across all our business operations. Compliance with all relevant legal requirements concerning human rights and fair labour practices is paramount to us. Our dedication extends to upholding the rights of our employees and third-party workers by aligning our human rights and labour practices with international good practices, which include the principles outlined in the UN Guiding Principles on Business and Human Rights.

Effective management of ESG factors is essential for ensuring sustainable supply chain operations. This approach not only enhances our business value and growth but also benefits the environment and society. Therefore, QL strives to practice a responsible supply chain management process that minimises environmental impacts and at the same time fosters socially responsible management of suppliers and procurement activities.

QL’s mission is to create nourishing goods, striving for a marketplace where food that meets stringent criteria for quality, safety, and nutrition is easily accessible to our consumers globally.

Subjected to rigorous examination by both local and international certification bodies, we adhere to stringent controls over food quality and safety throughout our production processes to uphold food safety standards and regulatory compliance. Through continuous innovation, we strive to elevate quality of our offerings to meet the ever-changing market demands.

Biodiversity is the sustenance of life that includes the diversity of species, populations, and ecosystems. Alterations in land use, and industrialisation have adversely affected biodiversity.

As a responsible agro-based enterprise, QL acknowledges the profound impact of these issues on balance of ecosystem. Therefore, we are dedicated to revitalising this balance through biodiversity regeneration and enhancement.